When communication is stifled or breaking down, a ‘roadblock’ occurs that creates a brick wall to effective communication. One of the first signs that this has occurred is:
1-The inability to listen to the other person (thinking about what you will say next rather than listening, wanting to push your point).
2-A feeling of being overwhelmed (wanting to attack, run away, cry or feeling ‘frozen’).
3-The third sign of a breakdown in communication is the inability to think rationally about what to do next (not knowing what to say or how to respond).
Daniel Goleman in his book Emotional Intelligence describes this as the feeling of being ‘hijacked’. Thought processes are literally stopped, while emotion hijacks the neural pathways and over-rides the possibility of constructive communication occurring.
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